Introduction
At Rove Bottle, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you access or use our website, rovebottle.shop (the “Site”).
Please read this Privacy Policy carefully. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Site.
We may need to change this Privacy Policy from time to time. If we make changes, we will post the revised Privacy Policy here, with an updated effective date. If we make material changes, we will take additional steps to notify you, such as by posting a notice on our homepage or sending you an email notification. We encourage you to review this Privacy Policy periodically to stay up-to-date about our privacy practices.
Information We Collect
Information You Provide to Us. We collect information you provide to us directly when you use our Site. This includes:
- Account information: To create an account, you must provide your name, email address, and password. This allows you to access features such as wishlists, order history, and faster checkout.
- Order information: We collect information necessary to process your order if you make a purchase, such as your name, billing address, shipping address, payment information, phone number, and contact preferences.
- Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our customer support team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Information We Collect Automatically. We also collect some information automatically:
- Log Information: We collect information about your use of our Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
- Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about the precise location of your device when you access or use our Site.
- Cookies and Tracking Technologies: As described more below, we use cookies and other tracking technologies like pixels, tags, and web beacons to collect information about your browsing activities. These help us improve our Site, measure its effectiveness, enhance security, and serve relevant ads.
- Usage Information: To help us understand how you use our Site and to help us improve it, we automatically collect usage information about your interactions, such as which links you click on.
How We Use Information
We use the information we collect for a variety of purposes, including:
- Provide, operate, maintain, improve, and promote our Site
- Enable you to access and use our Site, features, and services
- Process and complete orders, and send you related information including purchase confirmations and invoices
- Communicate with you, including responding to your inquiries
- Send you technical notices, security alerts, and support and administrative messages
- Provide and deliver products and services you request and send you related information, including shipping confirmations and product tracking information
- Send you reminders, technical notices, updates, alerts, support and administrative messages, promotional messages, and requested information
- Administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by Rove Bottle or its third-party partners
- Provide you with advertising based on your activity on our Site and third-party sites and apps
- Conduct research and analysis of Site usage and activity
- Identify and resolve bugs and service errors
- Develop new features and services
- Comply with our legal obligations, resolve disputes, and enforce agreements
- Protect against and prevent fraud, unauthorized transactions, and other illegal activities
- Protect the rights and property of Rove Bottle and others
- As otherwise described to you at the point of data collection or pursuant to your consent
How We Share Information
We do not share your personal information with third parties without your consent, except in the following circumstances:
- Service Providers: We share your personal information with third party companies and individuals we hire to perform services on our behalf, such as payment processing, order fulfillment, shipping, customer service, market research, email delivery, hosting, auditing, or other services. These service providers are only provided with the information necessary to perform these services on our behalf and are required to handle your personal information consistent with this Privacy Policy.
- Business Transfers: Your personal information may be transferred to another entity (either an affiliated entity or third party) in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business assets. In the event of an insolvency, bankruptcy, or receivership, your information also may be transferred as a business asset. If another entity acquires our company or assets, that entity will have possession of the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
- Legal Process, Safety and Terms Enforcement: We may disclose your personal information if we believe it is reasonably necessary to comply with a law or regulation, or to protect the safety of our users or the public. We also may disclose personal information to enforce or apply our website terms and conditions or other agreements.
- Aggregate Information: We may share aggregate, anonymized information about users with third parties for marketing, advertising, research or other purposes.
We do not disclose your personal information to third parties for their own marketing purposes without your consent.
Your Choices & Rights
Account Information and Settings. You may update certain account information and modify certain privacy settings by logging into your online account.
Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you service related announcements or notifications that are necessary for the use of our Site.
Text Messages. If you have signed up to receive text (SMS) messages from us, you may opt out by replying STOP.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. You can learn more details below.
Promotional Communications. You may opt out of receiving promotional emails from us by following the instructions in those emails or contacting us. If you opt out, we may still send you non-promotional communications, such as security alerts or notices about your account.
Mobile Push Notifications/Alerts. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
California Privacy Rights. California residents may request a list of third parties to which we have disclosed certain information for the third parties’ direct marketing purposes.
Data Subject Rights. If you reside in certain territories, including the EU, you may have the right to exercise certain privacy rights available to you under applicable laws. These rights may include the right to access, correct, delete, restrict or object to our use of your personal information. You may also have the right to lodge a complaint with the relevant supervisory authority.
How to Exercise Your Rights. To exercise any of the above rights, please contact us using the information below. We will process and respond to your request in accordance with applicable law. In some cases, we may need to retain certain information for recordkeeping purposes or to complete transactions that you began prior to requesting a change. There may also be residual information that will remain in our databases and other records, which will not be removed.
Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting or reporting requirements. The criteria we use to determine retention periods include:
- How long is the personal information needed to provide our products or services or operate our business?
- Is the personal information sensitive?
- Have you provided consent for a lengthy retention period?
- Are we subject to a legal, contractual or similar obligation to retain or delete the personal information?
- Would deletion or de-identification interfere with an investigation or dispute resolution process?
Use of Cookies and Tracking Technologies
Cookies. We use cookies to collect information and improve our Site. Cookies are small data files stored on your browser or device by a website. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to help us collect usage data and to enhance your experience using our Site.
Pixels. We embed pixels or tags (also known as “web beacons” or “clear GIFs”) on web pages, ads, and emails. These pixels collect usage information about your Site activity, such as how often you visit a particular page. They enable features like remarketing ads.
Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services that you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our data collection and use practices when we detect a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.org.
Third Party Sites and Services
Third Party Content and Links. Our Site may contain content from third party sites and services, or links to third party websites. We are not responsible for the privacy practices or content of these third parties. Please be aware when you leave our Site for another site or service, and read their privacy policies before providing them with information.
Third Party Tracking and Online Advertising. We allow third party companies to serve ads and collect certain information when you visit our Site. These companies may use tracking technologies like cookies to collect information about your visits to sites, including our Site. The information they collect does not identify you personally. It is generally used for analytics, to serve targeted ads, for fraud prevention, and other purposes permitted by law.
Social Media Features. Our Site includes social media features like Facebook comments. These features may collect information about your IP address and which page you are visiting on our Site, and they may set a cookie to enable the feature to function properly. Information collected through social media features is governed by each provider’s privacy policy.
Third Party Partners. We work with third party companies like Shopify who help us provide services, features, or functionality on the Site. These partners collect information when you interact with our Site to support these services.
Security of Your Information
We take reasonable administrative, physical and electronic measures designed to protect the confidentiality, integrity and security of your personal information against unauthorized access, use, alteration, destruction or disclosure. However, no security safeguards are completely impenetrable, so we cannot guarantee the security of your information.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete such information.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Site. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Site. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the changes to the Site (or as otherwise indicated at the time of posting). In all cases, your continued use of our Site after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone Number: (615) 555-1234
Address:
Rove Bottle
123 Main St.
Nashville, TN 37217